Refund policy
Refund & Return Policy
At Ghazali Fabrics, we want our customers to be satisfied with their purchases.
Returns
Customers may request a return or exchange if the product received is defective, damaged, incorrect, or significantly different from the product ordered.
The return request should be submitted within 7 days of receiving the order.
Products must be unused, unwashed, and in their original condition and packaging.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact our customer support as soon as possible. You may be asked to provide pictures or videos of the product for verification.
After verification, we may offer a replacement or another suitable solution.
Non-Returnable Items
Products that have been used, washed, altered, damaged by the customer, or returned without their original packaging may not be eligible for return or exchange.
Refunds
If a refund is approved, the refund will be processed after the returned product has been received and inspected. The refund method and processing time may vary depending on the payment method used.
Contact Information
Ghazali Fabrics
Address: POST OFFICE ADDHA TEHSIL DASKA, DISTRICT SIALKOT
Customer Support: 24/7
Phone: +923431573175
Email: ghazalifabrics9@gmail.com